Refund policy

If Loyal Tees isn't for you, we make returns quick and easy to initiate. To contact us, email harry@loyaltees.store

• Cancellations must be submitted via email prior to your order being dispatched from our fulfillment center.

• Returns must be initiated within 30 days of order delivery by emailing harry@loyaltees.store. Please note, we do not accept returns on custom or personalised products.  

• Do not ship your return to us prior to contacting and receiving approval from customer support.

• If your item is damaged or broken please contact us and we will provide a replacement upon reasonable proof.

• If you wish to return your items, they must be returned to our facility in their original condition to qualify for a refund. Return shipping fees may apply. Please note, we do not accept returns on custom or personalised products.

• We will send you a pre-paid shipping label if you qualify for a return. In some instances, return shipping fees may apply.

• We may ask you to take a photo of your return to help us in improving our product.
• Refunds are credited as store credit. Please allow up to one week for your refund to be processed upon approval.

You can always contact us for any return question at harry@loyaltees.store